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The General Terms and Conditions are terms governing your account(s) and/or E-Channels such as HSBCnet held with us. The following items are collectively known as the General Terms and Conditions:

1. The Master Services Agreement (including the Confidentiality and Regulatory Annex) applies to all our corporate customers throughout the world.
2. If you have requested for us to provide you with new HSBCnet master profile, the E-Channels Services Schedule, the HSBCnet Annex and the Security Measures will apply to your use of HSBCnet.
3. The Oman Country Conditions supplements and modifies the Master Services Agreement that applies to your accounts and/or E-Channels in Oman only. Even if you already have an account or E-Channel with HSBC elsewhere, you need to read these Country Conditions when you open an account or take an E-Channel with HSBC in Oman.
4. The Oman Account Disclosures set out some additional information with regards to your account in Oman. Even if you already have an account with HSBC elsewhere, you need to read these Account Disclosures when you open an account with HSBC in Oman.

Download here (English version):

• General Terms and Conditions (PDF, 80KB)
• Account Disclosures (PDF, 69KB)

Download here (Arabic version):

• General Terms and Conditions (PDF, 257KB)
• Account Disclosures (PDF, 165KB)

• HSBCnet Get Rate FAQ Oman (PDF, 792KB)
• HSBCnet Get Rate (PDF, 837KB)
• Oman purpose of Payment Codes for Cross Border Payments (PDF, 388KB)
• Oman purpose of Payment Codes for Domestic Payments (PDF, 141KB)
• HSBC Oman Relationship terms of Business (PDF, 1.25MB)
• Resolution Template (DOC, 33KB)
• Resolution Template Guidance Note (PDF, 122KB)
• Oman Standard Trade Terms (PDF, 338KB)
• Oman Cut off Time Schedule 2024 (PDF, 106KB)

• Application for Irrevocable Documentary Credit (PDF, 2.56MB)
• Import Documentary Credit amendment (PDF, 1.18MB)
• Application amendment cancelation Standby Documentary Credit (PDF, 1.94MB )
• Application for a Pre Post Shipment Buyer Loan (PDF, 1.05MB)
• Authorisation for Instant Advice and DC Safe Custody service (PDF, 244KB)

• Application for a Pre Post Shipment Seller Loan (PDF, 1.01MB)
• Application to transfer a Documentary Credit (PDF, 1.13MB)
• Application for amendment to the transfer of a Documentary Credit (PDF, 1.08MB)
• Export Documentary Credit Bill Negotiation Trade Collection Instruction (PDF, 1.96MB)

• Application amendment cancelation Bank Guarantee (PDF, 1.96MB)